Major incident
Pinecone: [Serverless][AWS][us-west-2] 5xx errors on the readpath
Sep 17, 2026, 05:37 UTC
started
16:44 UTC
resolved
11 h 07 min
duration
Affected: AWS us-west-2
Current status of Pinecone: Operational — live Pinecone status
Timeline
- Sep 17, 2026, 05:37 UTCinvestigatingWe have identified the issue and we are in the process of mitigating.
- Sep 17, 2026, 06:14 UTCmonitoringWe are recovering and are monitoring to ensure no further errors occur.
- Sep 17, 2026, 16:44 UTCresolvedThis incident has been resolved.
Updates as published by Pinecone (original).
More Pinecone incidents
- October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests
- October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- September 28, 2026 [Pods][AWS][us-east-1] Write failures and high latency
- September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests
- September 1, 2026 5xx errors on some control plane operations
- August 25, 2026 [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests