Critical incident

Pendo: Degradation of Account and Visitor Reports

Nov 4, 2026, 14:50 UTC
started
16:02 UTC
resolved
1 h 12 min
duration

Affected: Pendo UI, Pendo UI, Pendo UI, Pendo UI, Pendo UI

Current status of Pendo: Operational — live Pendo status

Timeline

  1. Nov 4, 2026, 14:50 UTC
    investigating
    We are investigating a disruption affecting Account and Visitor reports. Customers may experience reports that fail to load, and the Events table on the Account and Visitor Overview pages may also be affected. Our team is actively investigating to determine the scope and cause. We will provide an update as more information becomes available.
  2. Nov 4, 2026, 15:00 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Nov 4, 2026, 16:02 UTC
    resolved
    This incident has been resolved.

Updates as published by Pendo (original).

Other services with incidents at the same time

More Pendo incidents