OutageDB

Pendo outage history and status

Is Pendo down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.71%
uptime, 90 days
5
incidents, 90 days
1 h 47 min
median time to fix
Oct 1, 2026
last incident

Pendo components

JPN environment (app.jpn.pendo.io)

US environment (app.pendo.io)

US1 environment (us1.app.pendo.io)

EU environment (app.eu.pendo.io)

AU environment (app.au.pendo.io)

Pendo outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 31 min of major outage 1 Jan Feb: 2 incidents, 1646 min of major outage 2 Feb Mar: 2 incidents, 0 min of major outage 2 Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 8 incidents, 308 min of major outage 8 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 4 incidents, 1281 min of major outage 4 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 3 incidents, 265 min of major outage 3 Sep Oct: 2 incidents, 107 min of major outage 2 Oct
Pendo incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 1, 2026, 20:49 UTC Some Customers Unable to Connect to Pendo MCP
MCP, MCP
 Minor 12 h 29 min
Oct 1, 2026, 06:29 UTC Pairing in Mobile is Not Functional
Mobile Guides, Mobile Guides, Mobile Guides, Mobile Guides, Mobile Guides
 Major 1 h 47 min
Sep 21, 2026, 20:54 UTC Guide targeting impacted in US Environment
Guide Targeting
 Critical 34 min
Sep 14, 2026, 16:14 UTC Latency issue in US region impacting login, guide delivery and event data processing
Pendo UI, Guide Deliverability, Mobile Guides, Analytics - Data Processing, Mobile Analytics
 Major 3 h 51 min
Sep 2, 2026, 15:48 UTC Intermittent sign out issue
Pendo UI, Pendo UI, Pendo UI, Pendo UI, Pendo UI
 Minor 56 min
Jul 27, 2026, 14:48 UTC Error thrown in continuing Leo conversations
Pendo UI, Pendo UI, Pendo UI, Pendo UI
 Minor 37 min
Jul 14, 2026, 12:25 UTC Guide display disruption affecting the beta Web SDK
Guide Deliverability, Guide Deliverability, Guide Deliverability, Guide Deliverability, Guide Deliverability
 No impact 3 h 27 min
Jul 10, 2026, 10:45 UTC Event processing delays
Guide Targeting, Analytics - Data Processing, Session Replay
 Minor 1 h 50 min
Jul 2, 2026, 15:47 UTC Data Sync Destination Failures
Other
 Major 21 h 21 min
Jun 4, 2026, 17:00 UTC Guide Targeting and Conversational AI Guide Editor Disruption No impact <1 min
May 29, 2026, 12:40 UTC Pendo Academy Currently Inaccessible
Other, Other, Other, Other, Other
 Critical 2 h 52 min
May 28, 2026, 21:34 UTC Agent Analytics Data Processing Delay – EU Region Only
Other
 Minor 2 h 42 min
May 28, 2026, 14:41 UTC Salesforce Integration Degradation Continues
Other, Other, Other, Other, Other
 Minor 29 h 19 min
May 27, 2026, 15:56 UTC Salesforce Integration Degraded
Other, Other, Other, Other, Other
 Minor 7 h 37 min
May 19, 2026, 16:50 UTC Guide Delivery Outage - US1 Region
Guide Deliverability
 Critical 2 h 16 min
May 19, 2026, 10:24 UTC Incident: Listen Email Notifications Temporarily Unavailable
Other, Other, Other, Other, Other
 Minor 2 days 18 h
May 13, 2026, 13:29 UTC Issue with Visual Design Studio Loading Incorrect Guide
Guide Designer, Guide Designer, Guide Designer, Guide Designer, Guide Designer
 Minor 8 h 52 min
May 8, 2026, 17:05 UTC Investigating | Pendo MCP Authentication – All Regions
Other, Other, Other, Other, Other
 Minor 2 h 04 min
Apr 13, 2026, 21:31 UTC Event Processing Delayed in US environment
Analytics - Data Processing
 Minor 9 h 08 min
Mar 18, 2026, 12:50 UTC Issues with Editing Existing Segments
Pendo UI
 Minor 15 min
Mar 12, 2026, 14:49 UTC Send Update Shows No Recipients in Pendo Listen
Feedback UI, Feedback UI, Feedback UI
 Minor 3 h 17 min
Feb 5, 2026, 12:21 UTC Investigating Issues with Guides and Resource Center
Pendo UI, Pendo UI, Pendo UI, Pendo UI, Pendo UI, Resource Center
 Major 3 days 2 h
Feb 5, 2026, 01:20 UTC Guides using segments are non-operational in Production and Staging Environments
Guide Deliverability, Guide Deliverability, Guide Deliverability, Guide Deliverability, Guide Deliverability, Guide Designer
 Critical 3 h 26 min
Jan 9, 2026, 20:46 UTC Pendo Chatbot not operational in the Resource Center
Other, Other, Other, Other
 Major 31 min
Nov 20, 2025, 15:48 UTC Data Sync Destination Invalidation Issue for Cloud-Storage Destinations
Other, Other, Other, Other, Other
 No impact 4 days 21 h

50 incidents in our archive since October 5, 2023.

When and where Pendo fails

By weekday

Most incidents start on Thu.

  • Mon8
  • Tue7
  • Wed10
  • Thu16
  • Fri7
  • Sat1
  • Sun1

Most affected, last 12 months

  • Other9
  • Pendo UI5
  • Guide Deliverability4
  • Analytics - Data Processing3
  • Mobile Guides3
  • Guide Designer2
  • Guide Targeting2
  • Mobile Analytics2

When Pendo went down with others

Other monitoring & observability services

FAQ

Is Pendo down right now?
At our last check Pendo's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Pendo go down?
Pendo reported 5 incidents in the last 90 days (3 major or critical), with 372 minutes of major outage: 99.71% uptime.
When was the last Pendo outage?
The latest reported incident started on Oct 1, 2026, 20:49 UTC: "Some Customers Unable to Connect to Pendo MCP", resolved after 12 h 29 min.
How long do Pendo outages last?
Half of Pendo's incidents in the last 90 days were resolved within 1 h 47 min.

Source: Pendo official status page · RSS of Pendo incidents · status badge for your site