Critical incident
Pendo: Pendo Academy Currently Inaccessible
May 29, 2026, 12:40 UTC
started
15:32 UTC
resolved
2 h 52 min
duration
Affected: Other, Other, Other, Other, Other
Current status of Pendo: Operational — live Pendo status
Timeline
- May 29, 2026, 12:40 UTCinvestigatingPendo Academy is showing "unauthorized" in all environments. This is not related to user credentials. Our teams are currently investigating the root cause.
- May 29, 2026, 15:32 UTCresolvedThis incident has been resolved and Pendo Academy should be accessible across all regions now.
Updates as published by Pendo (original).
Other services with incidents at the same time
This was part of a wider event: 16 services reported incidents within the hour.
- FTAPI 13:33 UTC · Software Download Service Unavailable
- University of Waterloo 12:51 UTC · Network Switch Offline in E3 - Outage
- ClearSale 12:46 UTC · Lentidão - Documetoscopia e Biometria
- PowerSchool Products 12:42 UTC · Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
- Kennesaw State University 12:39 UTC · HVAC Outage - 402 Social Sciences Building
More Pendo incidents
- October 1, 2026 Some Customers Unable to Connect to Pendo MCP
- October 1, 2026 Pairing in Mobile is Not Functional
- September 21, 2026 Guide targeting impacted in US Environment
- September 14, 2026 Latency issue in US region impacting login, guide delivery and event data processing
- July 2, 2026 Data Sync Destination Failures
- May 19, 2026 Guide Delivery Outage - US1 Region