OutageDB

PaperCut Software outage history and status

Is PaperCut Software down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.52%
uptime, 90 days
8
incidents, 90 days
5 h 36 min
median time to fix
Oct 21, 2026
last incident

PaperCut Software components

PaperCut Website

PaperCut Partner Tools

PaperCut Hive & Pocket

PaperCut MF (Document Processing Cloud services)

PaperCut MF (Scan to Cloud services)

PaperCut Software outage history

Nov: 3 incidents, 1449 min of major outage 3 Nov Dec: 2 incidents, 399 min of major outage 2 Dec Jan: 2 incidents, 325 min of major outage 2 Jan Feb: 1 incidents, 30 min of major outage 1 Feb Mar: 3 incidents, 1984 min of major outage 3 Mar Apr: 2 incidents, 369 min of major outage 2 Apr May: 0 incidents, 0 min of major outage May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 2 incidents, 425 min of major outage 2 Aug Sep: 3 incidents, 0 min of major outage 3 Sep Oct: 3 incidents, 1500 min of major outage 3 Oct
PaperCut Software incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 21, 2026, 05:35 UTC buy.papercut.com - users are unable to purchase PaperCut NG online
Order System (buy.papercut.com)
 Critical 24 h 10 min
Oct 20, 2026, 10:18 UTC PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
UK hosting region - PaperCut Hive & Pocket
 Minor 12 h 12 min
Oct 19, 2026, 10:00 UTC PaperCut website (papercut.com) - some users unable to access pages on the website
Public Website (www.papercut.com)
 Critical 1 h
Sep 4, 2026, 07:45 UTC PaperCut Hive/Pocket - some users may experience delays with data showing in reporting, job logs and activity logs
US hosting region - PaperCut Hive & Pocket
 Minor 3 days 17 h
Sep 2, 2026, 03:30 UTC PaperCut Pocket/Hive - intermittent issues affecting sign-in to the User Portal
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Minor 4 h
Sep 1, 2026, 14:44 UTC PaperCut Hive - some devices may show server or connection errors.
US hosting region - PaperCut Hive & Pocket
 Minor 4 h 08 min
Aug 25, 2026, 03:40 UTC PaperCut Document Processing Cloud services - some users may experience delayed scan jobs using PaperCut MF or PaperCut Hive
US hosting region - PaperCut Hive & Pocket, US hosting region - PaperCut MF (Document Processing Cloud services), AU hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut MF (Document Processing Cloud services), UK hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut MF (Document Processing Cloud services)
 Minor 1 h 30 min
Aug 24, 2026, 17:46 UTC PaperCut Partner Portal and GES (licensing service) - some users unable to access the Partner Portal, or apply licenses in PaperCut NG/MF
Sales Portal (partner.papercut.com), Partner Portal (portal.papercut.com), PaperCut MF Global Entitlements Service
 Major 7 h 05 min
Jun 10, 2026, 14:46 UTC PaperCut Pocket/Hive - some users intermittently unable to release print jobs.
UK hosting region - PaperCut Hive & Pocket
 Minor 14 h 42 min
Apr 13, 2026, 09:04 UTC PaperCut Hive - Some users are intermittently unable to release print jobs or experience intermittent loading in the Hive admin portal
EU hosting region - PaperCut Hive & Pocket
 Minor 2 h 48 min
Apr 2, 2026, 09:20 UTC PaperCut Hive & PaperCut MF - Some users experiencing failures Scanning to Google Drive
UK hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut MF (Scan to Cloud)
 Major 6 h 09 min
Mar 20, 2026, 14:41 UTC PaperCut Hive - some users experiencing issues with the user interface and releasing print jobs.
US hosting region - PaperCut Hive & Pocket
 Major 9 h 04 min
Mar 13, 2026, 14:34 UTC PaperCut Hive & Pocket - Some customers may experience print job release failures in the US hosting region
US hosting region - PaperCut Hive & Pocket
 Minor 5 h 31 min
Mar 3, 2026, 15:41 UTC PaperCut Hive - users unable to log into devices
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Major 29 h 04 min
Feb 24, 2026, 14:30 UTC PaperCut Hive & Pocket Outage
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Critical 30 min
Jan 14, 2026, 15:53 UTC Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Minor 2 h 19 min
Jan 12, 2026, 12:31 UTC PaperCut Hive & Pocket Cloud Pull Delivery degraded performance - UK hosting region
UK hosting region - PaperCut Hive & Pocket
 Major 5 h 25 min
Dec 11, 2025, 03:13 UTC GES (licensing) issues with PaperCut NG & MF
PaperCut MF Global Entitlements Service
 Major 2 h 11 min
Dec 1, 2025, 15:07 UTC Intermittent PaperCut Hive & Pocket print release failures
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Major 4 h 29 min
Nov 18, 2025, 12:54 UTC PaperCut website inaccessible due to Cloudflare outage
Public Website (www.papercut.com)
 Critical 2 h 36 min
Nov 18, 2025, 12:05 UTC PaperCut website inaccessible due to Cloudflare outage
Public Website (www.papercut.com)
 Critical 18 min
Nov 13, 2025, 12:36 UTC PaperCut Hive & Pocket Cloud Node- Degraded Performance
UK hosting region - PaperCut Hive & Pocket
 Major 21 h 15 min
Oct 20, 2025, 11:09 UTC Mobility Print Cloud Outage
PaperCut Mobility Print (Cloud Print)
 Critical 1 h 26 min
Aug 13, 2025, 05:07 UTC PaperCut Hive Admin Console and User Portal – Errors when logging in for a limited number of customers
US hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut Hive & Pocket, EU hosting region - PaperCut Hive & Pocket, CA hosting region - PaperCut Hive & Pocket
 Major 16 h 54 min
Jul 14, 2025, 16:22 UTC Hive and MF - Scanning to SharePoint is failing to authorize for all users.
US hosting region - PaperCut Hive & Pocket, US hosting region - PaperCut MF (Scan to Cloud), AU hosting region - PaperCut Hive & Pocket, AU hosting region - PaperCut MF (Scan to Cloud), UK hosting region - PaperCut Hive & Pocket, UK hosting region - PaperCut MF (Scan to Cloud)
 Major 2 h 22 min

51 incidents in our archive since November 22, 2023.

When and where PaperCut Software fails

By weekday

Most incidents start on Wed.

  • Mon11
  • Tue9
  • Wed16
  • Thu8
  • Fri5
  • Sat1
  • Sun1

Most affected, last 12 months

  • UK hosting region - PaperCut Hive & Pocket11
  • US hosting region - PaperCut Hive & Pocket10
  • EU hosting region - PaperCut Hive & Pocket7
  • AU hosting region - PaperCut Hive & Pocket6
  • CA hosting region - PaperCut Hive & Pocket6
  • Public Website (www.papercut.com)3
  • PaperCut MF Global Entitlements Service2
  • AU hosting region - PaperCut MF (Document Processing Cloud services)1

When PaperCut Software went down with others

Other productivity services

FAQ

Is PaperCut Software down right now?
At our last check PaperCut Software's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does PaperCut Software go down?
PaperCut Software reported 8 incidents in the last 90 days (3 major or critical), with 1,924 minutes of major outage: 98.52% uptime.
When was the last PaperCut Software outage?
The latest reported incident started on Oct 21, 2026, 05:35 UTC: "buy.papercut.com - users are unable to purchase PaperCut NG online", resolved after 24 h 10 min.
How long do PaperCut Software outages last?
Half of PaperCut Software's incidents in the last 90 days were resolved within 5 h 36 min.

Source: PaperCut Software official status page · RSS of PaperCut Software incidents · status badge for your site