Minor incident
OpenAI: Delayed Costs data in the Compliance API
Oct 9, 2026, 17:23 UTC
started
16:02 UTC
resolved October 12, 2026
2 days 22 h
duration
Current status of OpenAI: Operational — live OpenAI status
Timeline
- Oct 9, 2026, 17:23 UTCidentifiedWe have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- Oct 9, 2026, 17:27 UTCidentifiedWe have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- Oct 9, 2026, 18:46 UTCidentifiedSome customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
- Oct 9, 2026, 22:03 UTCmonitoringWe have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
- Oct 12, 2026, 16:02 UTCresolvedAll impacted services have now fully recovered.
Updates as published by OpenAI.
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
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- Paysafe 17:03 UTC · Service Disruption-Fiserv First Data
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- Worldpay 16:59 UTC · INC0682770 - eCommerce (VAP) - Secure Scheduled Reports - Availability
- Coinbase 16:58 UTC · Interac - Deposits and Withdrawals Degraded
- Signicat 16:54 UTC · Incident on 3rd party service - Swedish BankID
- Intellistack 16:45 UTC · Formstack Sign: Some Documents finalized without audit pages
- Paramount Commerce 16:37 UTC · Service disruption due to INTERAC Outage
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