Minor incident

OpenAI: Delayed Costs data in the Compliance API

Oct 9, 2026, 17:23 UTC
started
16:02 UTC
resolved October 12, 2026
2 days 22 h
duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

  1. Oct 9, 2026, 17:23 UTC
    identified
    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  2. Oct 9, 2026, 17:27 UTC
    identified
    We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  3. Oct 9, 2026, 18:46 UTC
    identified
    Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
  4. Oct 9, 2026, 22:03 UTC
    monitoring
    We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
  5. Oct 12, 2026, 16:02 UTC
    resolved
    All impacted services have now fully recovered.

Updates as published by OpenAI.

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This was part of a wider event: 22 services reported incidents within the hour.

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