Minor incident

Blackbaud: Active Issue Alert – Blackbaud Financial Edge NXT - #000697141

Oct 9, 2026, 18:16 UTC

started

20:29 UTC

resolved

2 h 13 min

duration

Affected: Financial Edge NXT

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 9, 2026, 18:16 UTC
investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Oct 9, 2026, 18:41 UTC
monitoring
We are seeing system performance return to normal and will transition this issue into a monitoring status to ensure continued stability. Please continue to reference this page for updates.
Oct 9, 2026, 20:29 UTC
resolved
This incident has been resolved.

Updates as published by Blackbaud (original).

This was part of a wider event: 15 services reported incidents within the hour.

Auth0 19:01 UTC · Elevated Errors on US-4 Public Cloud
Cloudflare 18:52 UTC · Cloudflare API service issues
Cloudflare 18:50 UTC · Network Performance Issues in Queretaro
PubNub 18:45 UTC · Increased Subscribe error rate and latency observed globally
Klarna 18:17 UTC · Sign-in and purchase disruption for BankID in Sweden
ThreatLocker 18:00 UTC · Degraded Performance on Instance G
Daxko 17:42 UTC · Daxko Accounting - Login Unavailable
CivicPlus 17:38 UTC · Degraded Performance - Payments
OpenAI 17:23 UTC · Delayed Costs data in the Compliance API
Daxko 17:17 UTC · Daxko Payments Cloud - Credit Card Payment Processing Unavailable