Minor incident

Worldpay: INC0682770 - eCommerce (VAP) - Secure Scheduled Reports - Availability

Oct 9, 2026, 16:59 UTC
started
18:58 UTC
resolved
1 h 59 min
duration

Affected: Portals & Reporting

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Oct 9, 2026, 16:59 UTC
    identified
    We are currently experiencing a technical issue with Portals & Reporting. There is a delay in the delivery of the eCommerce (VAP) Secure Scheduled Reports. Clients may be unable to download or view their Secure Scheduled Reports. Technical teams are working to generate the affected reports as a matter of priority.
  2. Oct 9, 2026, 18:58 UTC
    resolved
    We have resolved the technical issue with Portals & Reporting. There was a delay in the delivery for eCommerce (VAP) Secure Scheduled Reports. Clients may have been unable to download or view their Secure Scheduled Reports. The service is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.

Updates as published by Worldpay (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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