Minor incident

Blackbaud: Active Issue Alert – Blackbaud Luminate Online - 000697133

Oct 9, 2026, 17:42 UTC

started

19:04 UTC

resolved

1 h 22 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 9, 2026, 17:42 UTC
investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 9, 2026, 18:09 UTC
investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 9, 2026, 18:49 UTC
investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 9, 2026, 19:04 UTC
resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

This was part of a wider event: 15 services reported incidents within the hour.

Klarna 18:17 UTC · Sign-in and purchase disruption for BankID in Sweden
ThreatLocker 18:00 UTC · Degraded Performance on Instance G
Daxko 17:42 UTC · Daxko Accounting - Login Unavailable
CivicPlus 17:38 UTC · Degraded Performance - Payments
OpenAI 17:23 UTC · Delayed Costs data in the Compliance API
Daxko 17:17 UTC · Daxko Payments Cloud - Credit Card Payment Processing Unavailable
Zapier 17:07 UTC · zapier-dev-files.s3.amazonaws.com is tagged as "dangerous site" by Google
Paysafe 17:03 UTC · Service Disruption-Fiserv First Data
Handle 17:03 UTC · Payment processing disruption (CardConnect)
Worldpay 16:59 UTC · INC0682770 - eCommerce (VAP) - Secure Scheduled Reports - Availability
Coinbase 16:58 UTC · Interac - Deposits and Withdrawals Degraded
Signicat 16:54 UTC · Incident on 3rd party service - Swedish BankID
Intellistack 16:45 UTC · Formstack Sign: Some Documents finalized without audit pages