No impact incident

Klarna: Sign-in and purchase disruption for BankID in Sweden

Oct 9, 2026, 18:17 UTC

started

16:30 UTC

resolved

—

duration

Current status of Klarna: Operational — live Klarna status

Timeline

Oct 9, 2026, 16:30 UTC
resolved
Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.

Updates as published by Klarna (original).

Auth0 19:01 UTC · Elevated Errors on US-4 Public Cloud
Cloudflare 18:52 UTC · Cloudflare API service issues
Cloudflare 18:50 UTC · Network Performance Issues in Queretaro
PubNub 18:45 UTC · Increased Subscribe error rate and latency observed globally
Blackbaud 18:16 UTC · Active Issue Alert – Blackbaud Financial Edge NXT - #000697141
ThreatLocker 18:00 UTC · Degraded Performance on Instance G
Daxko 17:42 UTC · Daxko Accounting - Login Unavailable
Blackbaud 17:42 UTC · Active Issue Alert – Blackbaud Luminate Online - 000697133
CivicPlus 17:38 UTC · Degraded Performance - Payments
OpenAI 17:23 UTC · Delayed Costs data in the Compliance API