Critical incident

Northwestern Information Technology: Zoom Service Interruption

Affected: Zoom Video Conferencing (Videoconferencing and Telephones), Zoom Web Portal (Videoconferencing and Telephones)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Jun 22, 2026, 14:32 UTC
   investigating
   Northwestern Information Technology is currently investigating a service interruption affecting Zoom meetings. We will post the next update by 11:00 CDT.
2. Jun 22, 2026, 14:57 UTC
   identified
   Vendor has identified root cause and is working to fully restore services. At this time Northwestern users are reporting successful logins to Zoom meetings. More details from Zoom can be found here: https://www.zoomstatus.com/incidents/l2fft0vnwxq5 Next update will be posted by 11:00 CDT
3. Jun 22, 2026, 15:10 UTC
   monitoring
   The vendor has informed Northwestern Information Technology that they have implemented a fix and are observing normal performance on Zoom. We will continue to monitor performance and will post an update by 12:00 CDT.
4. Jun 22, 2026, 16:44 UTC
   monitoring
   Northwestern Information Technology continues to see normal performance on Zoom. We will continue to monitor the service, and the next update will be made by 14:00 CDT.
5. Jun 22, 2026, 18:00 UTC
   resolved
   Service has been restored to Zoom. Northwestern Information Technology continues to see normal performance and have been notified by the vendor that a fix was successfully applied to the underlying issue. We are closing this posting.

Updates as published by Northwestern Information Technology (original).