Critical incident

Gorgias: Chat are not working properly

Jun 22, 2026, 14:50 UTC

started

15:22 UTC

resolved

32 min

duration

Affected: Live Chat

Current status of Gorgias: Operational — live Gorgias status

Timeline

Jun 22, 2026, 14:50 UTC
investigating
We are currently investigating this issue.
Jun 22, 2026, 14:55 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Jun 22, 2026, 15:22 UTC
resolved
A fix has been implemented and the chat is stable.

Updates as published by Gorgias (original).

This was part of a wider event: 30 services reported incidents within the hour.

Auth0 15:48 UTC · Elevated Errors on US-5 Public Cloud Environment
Linear 15:27 UTC · Some customers experiencing issues with Linear loading and syncing
Auth0 15:21 UTC · Elevated Errors on AU-1 Public Cloud Environment
BeatStars 14:53 UTC · Urgent: Platform Instability Incident Update
Yoti 14:52 UTC · INC-3762 (P1 - High Priority)
Gong 14:40 UTC · Web app - Limited scope incident
Northwestern Information Technology 14:32 UTC · Zoom Service Interruption
RevolutionParts 14:27 UTC · Platform Performance
PBS Public 14:22 UTC · Select Samsung TV Models Unable to Load PBS App
Lightspeed 14:15 UTC · R-Series login issues for some accounts
Toast System 14:13 UTC · Toastweb Down
Spiceworks 14:06 UTC · Cloud Help Desk - Error page when loading tickets