Critical incident
Lightspeed: R-Series login issues for some accounts
Jun 22, 2026, 14:15 UTC
started
15:07 UTC
resolved
52 min
duration
Affected: Retail POS, Retail API
Current status of Lightspeed: Operational — live Lightspeed status
Timeline
- Jun 22, 2026, 14:15 UTCinvestigatingWe are aware of login issues on R-Series for some accounts. We are currently investigating.
- Jun 22, 2026, 14:31 UTCidentifiedThe issue has been identified to be related to a 3rd party and they are working on a fix.
- Jun 22, 2026, 14:43 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Jun 22, 2026, 15:07 UTCresolvedThis incident has been resolved.
Updates as published by Lightspeed (original).
Other services with incidents at the same time
This was part of a wider event: 30 services reported incidents within the hour.
- BeatStars 14:53 UTC · Urgent: Platform Instability Incident Update
- Yoti 14:52 UTC · INC-3762 (P1 - High Priority)
- Gorgias 14:50 UTC · Chat are not working properly
- Gong 14:40 UTC · Web app - Limited scope incident
- Northwestern Information Technology 14:32 UTC · Zoom Service Interruption
- RevolutionParts 14:27 UTC · Platform Performance
- PBS Public 14:22 UTC · Select Samsung TV Models Unable to Load PBS App
- Toast System 14:13 UTC · Toastweb Down
- Spiceworks 14:06 UTC · Cloud Help Desk - Error page when loading tickets
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