OutageDB

Minor incident

Staffbase: [European System] [App/Intranet/Email] – Media uploads in news posts not completing

Nov 5, 2026, 15:52 UTC
started
16:22 UTC
resolved
30 min
duration

Current status of Staffbase: Operational — live Staffbase status

Timeline

  1. Nov 5, 2026, 15:52 UTC
    investigating
    We have received reports that some customers on the European system may be experiencing trouble uploading media in news posts. Uploads may remain stuck while loading. Our teams are investigating and working to resolve this as quickly as possible. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access tab. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [[email protected]](mailto:[email protected]).
  2. Nov 5, 2026, 16:22 UTC
    resolved
    The issue affecting media uploads in news posts on the European system has been resolved. Uploads are now working as expected. A Post Mortem for this incident will be published following our internal review. We apologize for the inconvenience this has caused. If you are still experiencing any issues, please get in touch with our support team at [[email protected]](mailto:[email protected]). We’re happy to help!

Updates as published by Staffbase.

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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