Major incident

mux: Delays in some video processing tasks

Nov 3, 2026, 02:14 UTC

started

03:31 UTC

resolved

1 h 17 min

duration

Affected: Mux Video - VOD

Current status of mux: Operational — live mux status

Timeline

Nov 3, 2026, 02:14 UTC
identified
We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.
Nov 3, 2026, 02:55 UTC
monitoring
A fix has been implemented and we are monitoring.
Nov 3, 2026, 03:31 UTC
resolved
This incident has been resolved.

Updates as published by mux (original).

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