Minor incident

JWX: Delays in some video processing tasks

Nov 3, 2026, 02:42 UTC

started

03:32 UTC

resolved

50 min

duration

Affected: Live Channels

Current status of JWX: Operational — live JWX status

Timeline

Nov 3, 2026, 02:42 UTC
identified
Third party provider issue impacting Instant Live.
Nov 3, 2026, 02:59 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 3, 2026, 03:32 UTC
resolved
This incident has been resolved.

Updates as published by JWX (original).

Sinch 03:33 UTC · Delivery Issue Bolivia - Entel
Cloudflare 03:26 UTC · Network Performance Issues in APJC
Twilio 03:07 UTC · SMS Delivery Delays from Twilio to Lycamobile United Kingdom
streaMonkey Services 02:45 UTC · Data Center - brief interruption of listener sessions and studio feeds
ThreatLocker 02:31 UTC · Instance H AgentAPI Issue
one.com 02:27 UTC · Issues with website access
Twilio 02:17 UTC · Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States
mux 02:14 UTC · Delays in some video processing tasks
Twilio 02:14 UTC · RateQueue Host Down Did Not Recover