Minor incident

one.com: Issues with website access

Current status of one.com: Operational — live one.com status

Timeline

1. Nov 3, 2026, 02:27 UTC
   investigating
   We are currently experiencing issues affecting website performance, resulting in slow loading times for some customers when accessing their websites. As a result, the following services might not be available: Website access Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
2. Nov 3, 2026, 08:07 UTC
   identified
   Our Engineering team has identified the cause of the slow website loading issue. A fix has been found and will be deployed shortly. We expect performance to return to normal once the deployment is complete. Thank you for your patience.
3. Nov 3, 2026, 11:36 UTC
   monitoring
   The underlying issue has been resolved, and we are now slowly lifting the mitigation measures that were put in place during the troubleshooting process. We expect our services to be fully restored shortly.
4. Nov 3, 2026, 13:39 UTC
   resolved
   The previously reported issue has been resolved. All systems are operating normally again. We will continue to monitor the situation closely to ensure continued stability and will provide updates should anything change.

Updates as published by one.com (original).