Major incident
MoonPay: Revolut Service Disrupted
Oct 20, 2026, 07:05 UTC
started
15:24 UTC
resolved
8 h 19 min
duration
Affected: On-ramp Widget, MoonPay App, Revolut Pay
Current status of MoonPay: Under maintenance — live MoonPay status
Timeline
- Oct 20, 2026, 07:05 UTCidentifiedWe are currently investigating an issue affecting Revolut payments. Some users may experience disruption resulting in failed transactions or delays. We are working to identify the cause and restore service as quickly as possible. Further updates will be posted as more information becomes available.
- Oct 20, 2026, 12:16 UTCmonitoringSince 06:08 UTC today, Revolut Pay payments have been failing because of an outage at Google Cloud that is affecting Revolut and other payment providers. We have temporarily disabled Revolut Pay so customers aren’t affected by failed payments. All other payment methods remain available. Some card payments may occasionally fail or be delayed while the upstream providers recover. We are monitoring the situation and will re-enable Revolut Pay once the issue is resolved
- Oct 20, 2026, 15:24 UTCresolvedRevolut has recovered and has been enabled
Updates as published by MoonPay (original).
Other services with incidents at the same time
This was part of a wider event: 26 services reported incidents within the hour.
- Palo Alto Networks Cloud Services 07:52 UTC · [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- ShipStation 07:51 UTC · DPD label creation
- DataCamp 07:51 UTC · Alteryx exercises unavailable
- Thomson Reuters Legal 07:47 UTC · CoCounsel now UK and EU Chats and uploads are failing
- Feefo 07:47 UTC · Significant outage to all inbound traffic
- Netlify 07:47 UTC · Agent Runner failures
- ClickHouse Cloud 07:39 UTC · Google Cloud Outage
- Sourcegraph 07:38 UTC · Sourcegraph Cloud is degraded in Europe region
- 360 Monitoring 07:34 UTC · False alerts about "no data" or other events might be received for servers
- MongoDB Cloud 07:32 UTC · GCP Availability Zone europe-west2-b connectivity issues
- Cloudways 07:29 UTC · Autonomous: Partial Service Degradation – London Region
- Grafana Cloud 07:28 UTC · IRM outage in the region prod-gb-south-0 and prod-eu-west-0
- Lightspeed 07:26 UTC · Restaurant O-Series: Brief API degradation
- Nextiva 07:22 UTC · Nextiva Contact Center Client Issues
- Contentful 07:22 UTC · Insights Dashboard failing to load
More MoonPay incidents
- October 22, 2026 Social sign-ins aren't working
- October 6, 2026 Moonpay balances disruption in the US
- October 2, 2026 Can't continue during buy flow
- September 30, 2026 Onramp delivery of some crypto assets is delayed
- September 16, 2026 Google Pay Service Disrupted
- August 13, 2026 Onramp & Offramp delivery of crypto assets are delayed