OutageDB

Lightspeed outage history and status

Is Lightspeed down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.09%
uptime, 90 days
34
incidents, 90 days
2 h 57 min
median time to fix
Oct 26, 2026
last incident

Lightspeed components

Lightspeed Retail (X-Series)

Lightspeed Retail (S-Series)

Lightspeed Loyalty

Genesys IT Operations

Lightspeed eCom (C-Series)

Lightspeed Restaurant (L-Series)

Lightspeed Restaurant (O-Series)

Lightspeed Restaurant (G-Series)

Lightspeed Restaurant (K-Series)

Lightspeed Support

Lightspeed Retail (R-Series)

Lightspeed Golf

NuORDER (B2B)

Lightspeed outage history

Nov: no complete dataNovDec: no complete dataDecJan: no complete dataJanFeb: no complete dataFebMar: no complete dataMarApr: no complete dataAprMay: no complete dataMayJun: no complete dataJun Jul: 17 incidents, 1621 min of major outage 17 Jul Aug: 7 incidents, 430 min of major outage 7 Aug Sep: 11 incidents, 114 min of major outage 11 Sep Oct: 14 incidents, 636 min of major outage 14 Oct
Lightspeed incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 26, 2026, 08:26 UTC Delayed Hospitality payout reporting
Lightspeed Payments, Lightspeed Payments
 Minor 5 h 06 min
Oct 23, 2026, 16:14 UTC Lightspeed Retail (R/C-Series) Latency or outage
Retail POS, Retail API
 No impact 5 h 03 min
Oct 23, 2026, 06:13 UTC Slowness on C-Series webshops in Europe
Lightspeed eCom (Europe)
 Minor 2 h 12 min
Oct 21, 2026, 16:15 UTC Statement on PHP vulnerabilities
Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
 Minor 45 h 18 min
Oct 20, 2026, 07:26 UTC Restaurant O-Series: Brief API degradation No impact —
Oct 17, 2026, 02:24 UTC Delays - Sales history lag
Sales History
 Minor 5 h 26 min
Oct 16, 2026, 16:34 UTC Store credit issue causing sale errors
Customer Management
 Major 30 min
Oct 16, 2026, 15:44 UTC LS Pay Payment processing degraded for R-series, C-series and few L-series
Lightspeed Payments
 Minor 3 days 15 h
Oct 9, 2026, 15:58 UTC Unable to process charges for golfers at some clubs
Tee Sheets, Marketplace
 Major 9 min
Oct 7, 2026, 21:05 UTC Payments approved but not syncing to POS/ Not closing tables.
POS, Payments
 Minor 24 min
Oct 7, 2026, 10:17 UTC Lightspeed Restaurant (K-Series)
POS
 Minor 46 h 34 min
Oct 6, 2026, 15:35 UTC Lightspeed Retail (S-Series) - BridgePay
Payments
 Major 39 min
Oct 1, 2026, 19:02 UTC Stale/Missing Data in Backoffice Reports
Back Office - Reporting
 Minor 23 h 28 min
Oct 1, 2026, 09:20 UTC Issues with Online orders and stale reports
Back Office - Reporting, API (incl. Online Orders), Order Anywhere, Lightspeed Payments, Reservations
 Major 9 h 18 min
Sep 29, 2026, 01:57 UTC Lightspeed Retail (X-Series): Retail POS iOS Crashes
Retail POS for iPadOS
 Critical 1 h 31 min
Sep 25, 2026, 19:01 UTC Purchase Order Variant Selector Not Appearing
Inventory
 Major 7 min
Sep 25, 2026, 15:45 UTC K-Series local payment processing degraded
Lightspeed Payments
 Minor 35 min
Sep 25, 2026, 13:42 UTC Brand Portals - Outage
The Brand Platform, The Retail / Assortment tool
 No impact 1 h 25 min
Sep 23, 2026, 15:47 UTC Brand Portals - Degraded Performance
The Brand Platform
 Minor 14 min
Sep 14, 2026, 16:24 UTC Degraded service - French support line
Phone Support
 No impact 27 h 51 min
Sep 10, 2026, 08:15 UTC Lightspeed Payments - Interac payment errors Minor <1 min
Sep 9, 2026, 04:16 UTC Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments
Lightspeed Payments
 Minor 24 h 11 min
Sep 7, 2026, 09:01 UTC K-Series Cloud payment processing issue affecting some merchants No impact —
Sep 3, 2026, 15:22 UTC X-Series: On-Account payments not updating
Setup
 Minor 8 h 31 min
Sep 1, 2026, 01:26 UTC Restaurant O-Series: API intermittently failing requests
API
 Major 15 min

53 incidents in our archive since June 22, 2026.

When and where Lightspeed fails

By weekday

Most incidents start on Wed.

  • Mon7
  • Tue7
  • Wed13
  • Thu10
  • Fri13
  • Sat3
  • Sun0

Most affected, last 12 months

  • Lightspeed Payments9
  • Payments6
  • Inventory5
  • Lightspeed eCom (Europe)5
  • Retail POS5
  • Sales History5
  • POS4
  • Retail API3

When Lightspeed went down with others

Other e-commerce services

FAQ

Is Lightspeed down right now?
At our last check Lightspeed's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Lightspeed go down?
Lightspeed reported 34 incidents in the last 90 days (9 major or critical), with 1,179 minutes of major outage: 99.09% uptime.
When was the last Lightspeed outage?
The latest reported incident started on Oct 26, 2026, 08:26 UTC: "Delayed Hospitality payout reporting", resolved after 5 h 06 min.
How long do Lightspeed outages last?
Half of Lightspeed's incidents in the last 90 days were resolved within 2 h 57 min.

Source: Lightspeed official status page · RSS of Lightspeed incidents · status badge for your site