Major incident

Lightspeed: Purchase Order Variant Selector Not Appearing

Affected: Inventory

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Sep 25, 2026, 19:01 UTC
   investigating
   We are investigating an issue affecting some X-Series customers who are unable to select product variants when creating purchase orders or transfers. The variant selector is not rendering as expected. We are continuing to monitor the service
2. Sep 25, 2026, 19:08 UTC
   resolved
   A fix has been applied. You need to refresh the Inventory > Purchase Orders page and the variant selector will render as intended.

Updates as published by Lightspeed (original).