Critical incident

Lightspeed: Lightspeed Retail (X-Series): Retail POS iOS Crashes

Affected: Retail POS for iPadOS

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Sep 29, 2026, 01:57 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Sep 29, 2026, 02:57 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 29, 2026, 02:58 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Sep 29, 2026, 03:28 UTC
   resolved
   The issue has been resolved.

Updates as published by Lightspeed (original).