Major incident

Lightspeed: Restaurant O-Series: API intermittently failing requests

Affected: API

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Sep 1, 2026, 01:26 UTC
   investigating
   Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API intermittently, resulting in online ordering delays starting at approximately 11:10AM AEST.
2. Sep 1, 2026, 01:42 UTC
   resolved
   Our team have resolved a configuration error and systems should now be functioning as normal.

Updates as published by Lightspeed (original).