Minor incident

Lightspeed: LS Pay Payment processing degraded for R-series, C-series and few L-series

Affected: Lightspeed Payments

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Oct 16, 2026, 15:44 UTC
   investigating
   Our payment services for R-Series, L-Series, and C-Series are currently experiencing an issue. We are investigating the cause and will provide further updates as they become available.
2. Oct 16, 2026, 16:04 UTC
   monitoring
   A fix has been implemented for the payment services affecting R-Series, L-Series, and C-Series. We are monitoring the situation closely and will provide further updates as they become available.
3. Oct 20, 2026, 07:12 UTC
   resolved
   The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.

Updates as published by Lightspeed (original).