Minor incident
Keller Cloud: Consumer Sites Service Disruption Update
Oct 29, 2026, 18:57 UTC
started
22:11 UTC
resolved
3 h 14 min
duration
Affected: Command, KW.com, Command System
Current status of Keller Cloud: Operational — live Keller Cloud status
Timeline
- Oct 29, 2026, 18:57 UTCidentifiedWe have identified the root cause of the issue with consumer sites and are working to restore services as soon as possible. Details: We are currently experiencing performance issues with KW.com and agent sites. It is loading either very slowly or not at all. For additional information, please see our KW Status page at status.kw.com. We truly appreciate your patience and apologize for the inconvenience this has caused. - The KWRI Tech Team
- Oct 29, 2026, 22:11 UTCresolvedAn incident that may have affected your KW Agent Site has been resolved. Details: We are currently experiencing performance issues with KW.com and agent sites. It is loading either very slowly or not at all. For additional information, please see our KW Status page at status.kw.com. Thank you again for your patience while we worked to restore service. - The KWRI Tech Team
Updates as published by Keller Cloud (original).
Other services with incidents at the same time
This was part of a wider event: 13 services reported incidents within the hour.
- Granicus System 19:50 UTC · Vision Public Upload
- Barracuda Networks 19:13 UTC · Barracuda XDR - Service Disruption on events ingestion in EU and APAC
- WiscNet 19:07 UTC · [2310856] Benton School District - Down
- Granola 18:53 UTC · Phone calls on Granola mobile apps are not working
- Hostinger 18:47 UTC · Outgoing Emails Service Degraded Performance
- Twilio 18:47 UTC · SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia
- minimax 18:25 UTC · Elevated errors on Large Language Models (LLM)
- Salesloft 18:17 UTC · Copilot – Calls not being recorded
- Vimeo 18:03 UTC · Delays processing new video uploads
More Keller Cloud incidents
- October 29, 2026 KW.com and Consumer Service Notification
- October 28, 2026 KW Consumer Service Notification
- October 21, 2026 Command Service Disruption Update
- October 6, 2026 SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
- October 2, 2026 Login Command Service Notification
- September 10, 2026 Gmail Service Disruption