Major incident

Keller Cloud: Gmail Service Disruption

Affected: Command, Command System

Current status of Keller Cloud: Operational — live Keller Cloud status

Timeline

1. Sep 10, 2026, 22:39 UTC
   investigating
   We are currently investigating a service disruption that may be affecting sending in KW Gmail accounts. Details: We are aware and investigating a service disruption that is affecting Gmail accounts. We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com. We appreciate your patience in the meantime. - The KWRI Tech Team
2. Sep 10, 2026, 22:56 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 10, 2026, 22:58 UTC
   investigating
   We are currently investigating a service disruption that may be affecting sending in KW Gmail accounts. Details: We are aware and investigating a service disruption that is affecting Gmail accounts. We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com. We appreciate your patience in the meantime. - The KWRI Tech Team
4. Sep 10, 2026, 23:11 UTC
   resolved
   An incident that may have affected your Gmail sending ability has been resolved. Details: We are happy to report the service disruption affecting KW Gmail accounts have now been resolved. Thank you so much for your patience. Action Needed: Previously failed sends will need to be sent again as needed. For additional information, please see our KW Status page at status.kw.com. Thank you again for your patience while we worked to restore service. - The KWRI Tech Team

Updates as published by Keller Cloud (original).