Kaseya outage history and status
Is Kaseya down right now?
Partly
Partial System Outage Affected: SaaS Protection Backups (partial outage), SaaS Protection Console Login (partial outage) Official status as of Oct 26, 2026, 15:09 UTC (refreshing…)
Open incidents
- Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533' · major
- Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2' · minor
- Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores. · major
- Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue · critical
- PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation · none
—
uptime, 90 days
57
incidents, 90 days
8 h 10 min
median time to fix
Oct 26, 2026
last incident
Kaseya reports many incidents; its public history reaches back to August 25, 2026, so 90-day figures are not complete yet.
Kaseya components
VSA X
- APAC Operational
- EU Operational
BMS
- APAC Operational
- UK Operational
Datto Workplace
- AU5 Operational
- CA3 Operational
Datto / Unitrends Endpoint Backup with Disaster Recovery
- Agent Registration Operational
- Backup Operational
Datto / Unitrends Endpoint Backup for PCs
- Agent Registration Operational
- Backup Operational
Datto / Unitrends Endpoint Backup
- Agent Registration Operational
- Backup Operational
- Audit For IT Operational
- BitDefender Operational
Endpoint Backup V2
- Backup Operational
- Agent Registration Operational
Rapidfire Tools
- Compliance Manager (GRC) Operational
- Compliance Manager (Legacy) Operational
Datto BCDR Devices
- Device Registration Operational
- Device Check-in Operational
Datto / Unitrends Backup for Microsoft Azure
- Device Registration Operational
- Agent Registration Operational
RocketCyber
- EU Operational
- US Operational
Autotask PSA
- Limited Release Operational
- America East Operational
Datto EDR
- Login Operational
- Agent Connection Operational
Datto Partner Portal
- Login Operational
- Status Components Operational
SaaS Alerts
- Manage Operational
- Respond Operational
Datto Networking
- Network Manager Operational
- Routers Operational
IT Glue
- North America Primary Application Services Operational
- European Union Primary Application Services Operational
Kaseya Help Desk Services
- Phones Operational
- Ticketing System Operational
Datto RMM
- Pinotage (EU1) Operational
- Merlot (EU2) Operational
Connectbooster
- Portal Operational
- Payments Operational
Datto SaaS Defense
- Portal Login & Dashboards Operational
- Client Onboarding Operational
Datto SaaS Protection
- SaaS Protection Backups Partial outage
- SaaS Protection Console Login Partial outage
Spanning
- Spanning Backup for O365 Operational
- Spanning Backup for GSuite Operational
Kaseya Product Support Contact Center
- Ticket Entry Operational
- Phone Support Operational
INKY
- US Operational
- EU Operational
VSA 9
- US - IAD2VSA01 Operational
- US - IAD2VSA02 Operational
Datto File Protection
- US8 Operational
- EU10 Operational
Kaseya Quote Manager
- Web Application Operational
- API Operational
UTMSP
- backup.net Operational
downloads.datto.com
- https://download.kaseya.com Operational
Kaseya outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 26, 2026, 14:17 UTC | Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533' SaaS Protection Backups, SaaS Protection Console Login, SaaS Protection Seat Management, SaaS Protection Restores/Exports | Major | ongoing |
| Oct 26, 2026, 13:16 UTC | Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2' SaaS Protection Backups | Minor | ongoing |
| Oct 24, 2026, 19:07 UTC | Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores. Off-Site Recovery | Major | ongoing |
| Oct 23, 2026, 14:50 UTC | Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue Pinotage (EU1) | Critical | ongoing |
| Oct 22, 2026, 09:28 UTC | Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555' SaaS Protection Console Login | Major | 8 h 59 min |
| Oct 21, 2026, 21:51 UTC | PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation | No impact | ongoing |
| Oct 21, 2026, 20:08 UTC | RocketCyber - EU Region - Pages loading slow or not at all EU | Minor | 17 h 42 min |
| Oct 19, 2026, 13:47 UTC | Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues | No impact | — |
| Oct 17, 2026, 20:28 UTC | ConnectWise Cloud Backup Issue Investigation | No impact | no update since Oct 17, 2026 |
| Oct 15, 2026, 10:52 UTC | Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134 SaaS Protection Console Login | Minor | 8 days 7 h |
| Oct 5, 2026, 21:35 UTC | Datto Workplace - AU5 - Agents/Portal are unable to connect AU5 | Major | 10 h 37 min |
| Oct 5, 2026, 19:25 UTC | Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations Backup | Minor | 20 h 16 min |
| Oct 2, 2026, 18:15 UTC | DattoRMM - All Platforms - MacOS Agent Connectivity Issues Pinotage (EU1), Merlot (EU2), Zinfandel (US West), Concord (US East), Syrah (APAC), Vidal (US East) | Critical | 18 days 23 h |
| Oct 1, 2026, 19:58 UTC | Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213' SaaS Protection Backups, SaaS Protection Console Login, SaaS Protection Seat Management, SaaS Protection Restores/Exports | Major | 18 h 25 min |
| Oct 1, 2026, 17:55 UTC | BMS & Vorex - Billing and Invoice Errors APAC, UK, US, Vorex | Major | 2 h 14 min |
| Oct 1, 2026, 14:41 UTC | Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform Web Application | Minor | 2 h 19 min |
| Sep 30, 2026, 16:37 UTC | Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration SaaS Protection Backups | Major | no update since Oct 20, 2026 |
| Sep 30, 2026, 14:51 UTC | Service Disruption - VSA 10 - APAC-Hosted-1 APAC-Hosted-1 | Critical | 2 h 12 min |
| Sep 30, 2026, 00:25 UTC | [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Web Application | Major | 38 min |
| Sep 28, 2026, 16:18 UTC | ConnectBooster - Intermittent Sync and Access issues Portal | Major | 7 h 21 min |
| Sep 28, 2026, 15:11 UTC | DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Syrah (APAC), Vidal (US East) | Major | 23 h 44 min |
| Sep 28, 2026, 13:28 UTC | Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Limited Release, America East, America East 2, America East 3, America West, America West 2 | Major | 4 h 50 min |
| Sep 28, 2026, 09:06 UTC | Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Web Application, API, Integrations | Minor | 3 h 49 min |
| Sep 24, 2026, 07:21 UTC | Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI UK (United Kingdom), UK 2 (United Kingdom), UK03 (United Kingdom), EU1 (English Europe and Asia), German (Deutsch) | Minor | 2 h 13 min |
| Sep 22, 2026, 19:51 UTC | RocketCyber - Unable to switch Organizations EU, US | Minor | 19 h 09 min |
57 incidents in our archive since August 25, 2026.
When and where Kaseya fails
By weekday
Most incidents start on Mon.
- Mon17
- Tue8
- Wed13
- Thu12
- Fri4
- Sat2
- Sun1
Most affected, last 12 months
- Off-Site Recovery8
- Off-Site Synchronization6
- SaaS Protection Backups6
- SaaS Protection Console Login5
- Backup4
- Recovery4
- EU3
- EU1 (English Europe and Asia)3
When Kaseya went down with others
- Oct 26, 2026, 13:09 UTC 17 services reported incidents within the hour
- Oct 23, 2026, 14:48 UTC 27 services reported incidents within the hour
- Oct 21, 2026, 11:18 UTC 109 services reported incidents within the hour
- Oct 1, 2026, 13:58 UTC 27 services reported incidents within the hour
- Sep 17, 2026, 15:10 UTC 13 services reported incidents within the hour
Scheduled maintenance
- Oct 26, 2026, 14:00 UTC Datto RMM - Syrah (APAC) - 15.2.0 Release
- Oct 27, 2026, 08:00 UTC Endpoint Backup v2 - All Regions - Maintenance Notice
- Oct 28, 2026, 08:00 UTC Datto RMM - Zinfandel (US West) - 15.2.0 Release
- Oct 29, 2026, 01:00 UTC PSA - 2026.6 Major Release - AE01, AE02, AE03, AE04
- Oct 29, 2026, 07:00 UTC Datto RMM - Concord (US East) - 15.2.0 Release
- Nov 2, 2026, 08:00 UTC Datto RMM - Vidal (US East) - 15.2.0 Release
- Nov 2, 2026, 21:00 UTC Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice
- Nov 3, 2026, 07:00 UTC Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice
- Nov 3, 2026, 16:00 UTC Autotask- AU01, AU03, AU04 - Maintenance Notice
- Nov 3, 2026, 19:30 UTC Datto RMM - Merlot (EU2) - 15.2.0 Release
Other developer tools services
FAQ
- Is Kaseya down right now?
- At our last check Kaseya's official status page reported: Partial System Outage. This page refreshes the status every few minutes.
- How often does Kaseya go down?
- Kaseya reports incidents often; we have its complete history since August 25, 2026.
- When was the last Kaseya outage?
- The latest reported incident started on Oct 26, 2026, 14:17 UTC: "Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533'", and is not resolved yet.
- How long do Kaseya outages last?
- Half of Kaseya's incidents in the last 90 days were resolved within 8 h 10 min.
Source: Kaseya official status page · RSS of Kaseya incidents · status badge for your site