Minor incident
Kaseya: RocketCyber - EU Region - Pages loading slow or not at all
Oct 21, 2026, 20:08 UTC
started
13:50 UTC
resolved October 22, 2026
17 h 42 min
duration
Affected: EU
Current status of Kaseya: Partial outage — live Kaseya status
Timeline
- Oct 21, 2026, 20:08 UTCinvestigatingWe are aware of a problem where RocketCyber partners, in the EU region, are experiencing web pages loading slow or not at all, within the platform. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- Oct 21, 2026, 21:00 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 22, 2026, 13:50 UTCresolvedThis incident has been resolved.
Updates as published by Kaseya (original).
Other services with incidents at the same time
This was part of a wider event: 109 services reported incidents within the hour.
- Instructure 21:06 UTC · 500 errors when accessing Canvas Data 2
- Osano 20:52 UTC · Partial Outage - Degraded Service
- LogicMonitor 20:45 UTC · LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
- Parchment 20:45 UTC · Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP.
- Instructure 20:43 UTC · PHP awareness
- Kandji 20:37 UTC · Slow Load Times in the Iru Web App
- impact.com 20:23 UTC · General Reporting Delay - Actions only (Tracking Unaffected)
- UserTesting 20:12 UTC · Tree Test and Card Sort
- Lightspeed Systems 20:07 UTC · PHP Security Update
- Paddle 20:04 UTC · Issue affecting metrics and reporting in the seller dashboard
- SEVENROOMS 19:50 UTC · SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident
- Anthropic (Claude) 19:49 UTC · Degraded performance for Claude Fable 5
- Circle 19:46 UTC · CCTP Attestations - Delays/Degraded Performance
- UVic IT 19:45 UTC · Critical Security Vulnerability Affecting UVic Services
- HackerOne 19:45 UTC · Slow response times and report sidebar outage
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