Minor incident

SEVENROOMS: SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident

Affected: SevenRooms OS

Current status of SEVENROOMS: Operational — live SEVENROOMS status

Timeline

1. Oct 21, 2026, 19:50 UTC
   monitoring
   We're monitoring delayed real-time updates in SevenRooms OS (iOS) caused by an incident with a third-party provider, Google Firebase. For Google's latest status, please see https://status.firebase.google.com/incidents/9xsJMtCjjVuSHugHs8Zc In the meantime, updates continue to sync automatically about every 30 seconds, so some changes may take a little longer to appear across devices. We will update as Google shares new information.
2. Oct 21, 2026, 20:46 UTC
   monitoring
   Real-time updates in SevenRooms OS have returned to normal, and venues should no longer be experiencing delays at this time. The underlying incident with our third-party provider, Google Firebase, is not yet resolved, so some limited impact is possible until Google fully recovers. For Google's latest status, please see https://status.firebase.google.com/incidents/9xsJMtCjjVuSHugHs8Zc
3. Oct 22, 2026, 16:55 UTC
   resolved
   Google Firebase has confirmed full recovery and have resolved the incident on their side Impact to our product was limited to 1:00-4:45 PM ET on October 21 and was minor: some updates took longer to appear across devices, but our automatic sync, which runs about every 30 seconds, caught anything missed, and the service stayed available throughout. Real-time updates in SevenRooms OS are operating normally and we verified stability on our end.

Updates as published by SEVENROOMS (original).