No impact incident

HackerOne: Slow response times and report sidebar outage

Oct 21, 2026, 19:45 UTC

started

15:30 UTC

resolved October 16, 2026

—

duration

Current status of HackerOne: Operational — live HackerOne status

Timeline

Oct 16, 2026, 15:30 UTC
resolved
At 15:40 UTC on Friday October 16th a deployment introduced changes that greatly degraded response times for the HackerOne application and caused the report sidebar to not render. The change was reverted at 18:00 UTC and response times recovered over the following two hours for all users.

Updates as published by HackerOne (original).

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Instructure 20:43 UTC · PHP awareness
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impact.com 20:23 UTC · General Reporting Delay - Actions only (Tracking Unaffected)
UserTesting 20:12 UTC · Tree Test and Card Sort
Kaseya 20:08 UTC · RocketCyber - EU Region - Pages loading slow or not at all
Lightspeed Systems 20:07 UTC · PHP Security Update
Paddle 20:04 UTC · Issue affecting metrics and reporting in the seller dashboard
SEVENROOMS 19:50 UTC · SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident
Anthropic (Claude) 19:49 UTC · Degraded performance for Claude Fable 5
Circle 19:46 UTC · CCTP Attestations - Delays/Degraded Performance
UVic IT 19:45 UTC · Critical Security Vulnerability Affecting UVic Services
uchicago 19:43 UTC · Web Service Outage
OpenText 19:37 UTC · Core US services were unavailable
CircleCI 19:31 UTC · Increased Docker gen2 wait times