Major incident
Kaseya: Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores.
Oct 24, 2026, 19:07 UTC
started
ongoing
not resolved yet
—
duration
Affected: Off-Site Recovery
Current status of Kaseya: Partial outage — live Kaseya status
Timeline
- Oct 24, 2026, 19:07 UTCinvestigatingWe are aware of a problem where Node use1-dtc-server-118.datto.com is inaccessible preventing access to Backups/ Screenshots/ Restores. The Kaseya Engineering Team is investigating the situation Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Updates as published by Kaseya (original).
Other services with incidents at the same time
This was part of a wider event: 27 services reported incidents within the hour.
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