Major incident

Kaseya: Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'

Oct 22, 2026, 09:28 UTC

started

18:26 UTC

resolved

8 h 59 min

duration

Affected: SaaS Protection Console Login

Current status of Kaseya: Partial outage — live Kaseya status

Timeline

Oct 22, 2026, 09:28 UTC
investigating
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 22, 2026, 14:54 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 22, 2026, 17:55 UTC
monitoring
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues.
Oct 22, 2026, 18:26 UTC
resolved
This incident has been resolved.

Updates as published by Kaseya (original).

This was part of a wider event: 109 services reported incidents within the hour.

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Instructure 09:43 UTC · Some users may be experiencing slow load times or errors when previewing files in Canvas
Cielo 09:42 UTC · Indisponibilidade nos pagamentos PIX para o Banco C6 - PIX Bancos
Scaleway 09:36 UTC · AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable
MoonPay 09:29 UTC · Social sign-ins aren't working
Qualys 09:27 UTC · EU Platform 2: Performance Degradation in multiple modules (IM-12933)
Infobip 08:50 UTC · Multiple Locations - Customer Portal Login Service Degradation
Circle 08:30 UTC · USDC on Cronos — Delayed transactions