Minor incident

Kandji: Slow Load Times in the Iru Web App

Affected: Web App

Current status of Kandji: Operational — live Kandji status

Timeline

1. Oct 21, 2026, 20:37 UTC
   investigating
   We are currently investigating reports of slow load times in the Iru Web App for some customers. We will post an update as more information becomes available.
2. Oct 21, 2026, 21:35 UTC
   identified
   The issue has been identified and a fix is being implemented. Some customers may continue to experience slow or intermittent load times in the Iru Web App. We will post an update as soon as additional information is available.
3. Oct 21, 2026, 22:19 UTC
   monitoring
   A fix has been implemented and we are monitoring the results. Load times in the Iru Web App are returning to normal for affected customers. We will post an update as soon as we can confirm the issue has been fully resolved.
4. Oct 21, 2026, 23:51 UTC
   resolved
   This incident has been resolved, and load times in the Iru Web App have returned to normal. If you continue to experience problems, please open a ticket with our support team.

Updates as published by Kandji (original).