OutageDB

Major incident

Ivanti Cloud: NVF PRD - Connectivity Issues

Nov 4, 2026, 17:49 UTC
started
19:43 UTC
resolved
1 h 54 min
duration

Affected: Service Manager / Asset Manager (NVF)

Current status of Ivanti Cloud: Operational — live Ivanti Cloud status

Timeline

  1. Nov 4, 2026, 17:49 UTC
    investigating
    We are investigating reports of connectivity issues affecting customers hosted in the NVF landscape. Some customers may be unable to access their Ivanti Neurons for ITSM environment due to DNS resolution issues or other related errors. Our teams are actively investigating the issue and we will provide additional updates as more information becomes available.
  2. Nov 4, 2026, 18:39 UTC
    identified
    We have identified the cause of the connectivity issues affecting some customers and are actively implementing a fix. We are seeing service recover and will continue monitoring until the issue is fully resolved.
  3. Nov 4, 2026, 19:43 UTC
    resolved
    This incident has been resolved.

Updates as published by Ivanti Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 37 services reported incidents within the hour.

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