OutageDB

Minor incident

Ivanti Cloud: IRW PRD - Intermittent Email Issues

Nov 3, 2026, 15:19 UTC
started
20:19 UTC
resolved
5 h 01 min
duration

Affected: Service Manager / Asset Manager (IRW)

Current status of Ivanti Cloud: Operational — live Ivanti Cloud status

Timeline

  1. Nov 3, 2026, 15:19 UTC
    investigating
    We are investigating reports of intermittent email processing issues in the IRW PRD landscape. Further updates will be provided as more information becomes available.
  2. Nov 3, 2026, 17:59 UTC
    identified
    We have identified a potential contributing factor and have taken corrective action. We are monitoring the environment and validating that email processing has returned to normal. We will provide further updates as more information becomes available.
  3. Nov 3, 2026, 20:19 UTC
    resolved
    Corrective action has been completed and email processing in the IRW PRD landscape has returned to normal. We have continued to monitor the environment and have confirmed that services remain stable. This incident is now resolved.

Updates as published by Ivanti Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 18 services reported incidents within the hour.

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