Minor incident
Instructure: New Quizzes Regrading Giving Errors on Ordering Questions
Oct 22, 2026, 18:19 UTC
started
19:50 UTC
resolved
1 h 32 min
duration
Affected: Canvas LMS, ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2
Current status of Instructure: Operational — live Instructure status
Timeline
- Oct 22, 2026, 18:19 UTCinvestigatingWe are currently investigating this issue.
- Oct 22, 2026, 18:55 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Oct 22, 2026, 19:27 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 22, 2026, 19:46 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 22, 2026, 19:50 UTCresolvedThis incident has been resolved.
Updates as published by Instructure (original).
Other services with incidents at the same time
This was part of a wider event: 57 services reported incidents within the hour.
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- OpenAI 18:51 UTC · Degraded Performance of Dots on Enterprise
- Olark Live Chat 18:51 UTC · Message delivery interruption
- Frontline Education Public 18:43 UTC · Gradebook elementary report card error
- PDQ 18:14 UTC · Vulnerability summaries may not be available for some customers
- UC Davis 18:11 UTC · ServiceNow Degradation
- Brevo 18:10 UTC · Issue with plan purchase
- Supabase 18:03 UTC · Log Drain Issues
- Optum 18:00 UTC · System Incident - Medical Network - Batch - Production
- Cloudflare 17:51 UTC · Elevated error rates for Durable Objects in Western Europe
- Sage 17:46 UTC · Sage RTX (EU) - RTX
- Teachable 17:35 UTC · General Instability
- Cloudflare 17:32 UTC · Delayed audit log delivery for WARP and Zero Trust services
- Moneris 17:30 UTC · Moneris.com Live Chat - Important Update
More Instructure incidents
- October 26, 2026 Some users may be experiencing slow load times or errors when accessing New Quizzes
- October 22, 2026 Some users are experiencing slow load times when accessing Canvas
- October 22, 2026 Some users may be experiencing slow load times or errors when previewing files in Canvas
- October 21, 2026 500 errors when accessing Canvas Data 2
- October 21, 2026 PHP awareness
- October 20, 2026 Edit discussion page error when Checkpoints disabled