Minor incident

CivicPlus: Intermittent Service Disruption - SeeClickFix 311 CRM

Oct 22, 2026, 18:54 UTC

started

22:24 UTC

resolved

3 h 30 min

duration

Current status of CivicPlus: Operational — live CivicPlus status

Timeline

Oct 22, 2026, 18:54 UTC
investigating
We are applying fixes to SeeClickFix 311 CRM, which may cause requests integrated with other systems to stall or not be updated until further remediation is completed.
Oct 22, 2026, 22:00 UTC
monitoring
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
Oct 22, 2026, 22:24 UTC
resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.

This was part of a wider event: 57 services reported incidents within the hour.

GoTo 19:51 UTC · GoTo Connect - Inbound calls failing for customers in Brazil
OpenAI 19:36 UTC · New Ad Accounts failing to provision admins
Deepgram 19:27 UTC · Elevated Latency and Errors for Batch STT
Fly.io 19:26 UTC · Degraded Edge Performance
Amplitude 19:25 UTC · Notice: Amplitude not impacted by recent PHP vulnerabilities
Zoom 19:16 UTC · Service Degradation Affecting Zoom Meetings Services in the US.
OpenAI 18:51 UTC · Degraded Performance of Dots on Enterprise
Olark Live Chat 18:51 UTC · Message delivery interruption
Frontline Education Public 18:43 UTC · Gradebook elementary report card error
Instructure 18:19 UTC · New Quizzes Regrading Giving Errors on Ordering Questions
PDQ 18:14 UTC · Vulnerability summaries may not be available for some customers
UC Davis 18:11 UTC · ServiceNow Degradation
Brevo 18:10 UTC · Issue with plan purchase
Supabase 18:03 UTC · Log Drain Issues
Optum 18:00 UTC · System Incident - Medical Network - Batch - Production