Instructure outage history and status
Is Instructure down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.53%
uptime, 90 days
32
incidents, 90 days
1 h 32 min
median time to fix
Oct 26, 2026
last incident
Instructure components
Canvas
- Canvas LMS Operational
- Canvas Catalog Operational
- Canvas Commons Operational
- Canvas Credentials Operational
- Canvas Data 2 Operational
- Canvas Mobile Operational
- Canvas Studio Operational
- Canvas Portfolio Operational
- Student ePortfolios Operational
- Student Pathways Operational
- Canvas Career Operational
- Instructure Operational
- Impact Operational
- Learn Platform Operational
SIS Platform
- SIStemic Operational
- DataSync Operational
Support Tools
- Support: Phones/Chat Operational
- Support: Webform/email Operational
AWS Region
- ca-central-1 Operational
- eu-central-1 Operational
- eu-west-1 Operational
- us-east-1 Operational
- us-west-2 Operational
- ap-southeast-1 Operational
- ap-southeast-2 Operational
Elevate
- Elevate Data Quality Operational
- Elevate Data Sync Operational
- Elevate Standards Alignment Operational
Mastery
- Mastery Connect Operational
- Item Bank Operational
- Online Testing Operational
Instructure outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 26, 2026, 09:38 UTC | Some users may be experiencing slow load times or errors when accessing New Quizzes Canvas LMS, eu-west-1 | Minor | 2 h 31 min |
| Oct 22, 2026, 18:19 UTC | New Quizzes Regrading Giving Errors on Ordering Questions Canvas LMS, ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2 | Minor | 1 h 32 min |
| Oct 22, 2026, 13:01 UTC | Some users are experiencing slow load times when accessing Canvas Canvas LMS, eu-west-1 | Minor | 22 min |
| Oct 22, 2026, 09:43 UTC | Some users may be experiencing slow load times or errors when previewing files in Canvas Canvas LMS, eu-west-1 | Minor | 36 min |
| Oct 21, 2026, 21:34 UTC | PHP Awareness | No impact | 3 h 58 min |
| Oct 21, 2026, 21:06 UTC | 500 errors when accessing Canvas Data 2 eu-west-1, Canvas Data 2 | Major | 1 h 47 min |
| Oct 21, 2026, 20:43 UTC | PHP awareness | No impact | no update since Oct 21, 2026 |
| Oct 20, 2026, 21:44 UTC | Edit discussion page error when Checkpoints disabled Canvas LMS, Instructure, us-east-1, ap-southeast-1, ap-southeast-2 | Minor | 2 h 24 min |
| Oct 15, 2026, 20:48 UTC | Some Users May Be Unable To Log Into Canvas Canvas LMS | Minor | 1 h 46 min |
| Sep 30, 2026, 17:04 UTC | Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Canvas LMS, us-west-2 | Minor | 2 h |
| Sep 18, 2026, 13:17 UTC | Some users are experiencing errors when interacting with SCORM packages. Canvas LMS, eu-west-1 | Minor | 19 min |
| Sep 16, 2026, 08:52 UTC | Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Support: Phones/Chat, Support: Webform/email | Minor | 6 h 37 min |
| Sep 14, 2026, 09:13 UTC | Some users are experiencing slow load times when accessing Canvas Canvas LMS, eu-west-1 | Minor | 33 min |
| Sep 14, 2026, 06:52 UTC | Canvas support phone system is experiencing connection issues Support: Phones/Chat | Minor | 5 h 33 min |
| Sep 11, 2026, 15:26 UTC | Errors Following Item Creation In Canvas Canvas LMS, us-east-1 | Minor | 15 min |
| Sep 10, 2026, 14:51 UTC | Slow load times and Page error messages | No impact | — |
| Sep 10, 2026, 14:13 UTC | Slow loading and page error messages when accessing New Quizzes Canvas LMS | Minor | 28 min |
| Sep 7, 2026, 08:33 UTC | Slow load times and page errors when accessing Canvas | No impact | — |
| Sep 3, 2026, 15:02 UTC | Some users are experiencing slow load times and page errors when accessing New Quizzes Canvas LMS, us-east-1 | Minor | 55 min |
| Sep 1, 2026, 07:26 UTC | SIN Users getting a Website is under heavy Load (request timed out) Canvas LMS, ap-southeast-1 | Minor | 27 min |
| Sep 1, 2026, 02:16 UTC | Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas. Canvas LMS, ap-southeast-1 | Minor | 34 min |
| Aug 31, 2026, 17:49 UTC | PDX Users getting a Website is under heavy Load (request timed out) Canvas LMS, us-west-2 | Major | 5 h 17 min |
| Aug 27, 2026, 18:39 UTC | Students unable to submit or resume certain assessments Mastery Connect | Minor | 4 days |
| Aug 24, 2026, 15:58 UTC | Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas Canvas LMS | Major | 2 h 11 min |
| Aug 24, 2026, 15:03 UTC | Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard Impact | Major | 2 h 27 min |
56 incidents in our archive since May 7, 2026.
When and where Instructure fails
By weekday
Most incidents start on Thu.
- Mon14
- Tue10
- Wed8
- Thu17
- Fri5
- Sat1
- Sun1
Most affected, last 12 months
- Canvas LMS35
- us-east-114
- eu-west-110
- ap-southeast-16
- us-west-26
- ap-southeast-24
- ca-central-14
- eu-central-14
When Instructure went down with others
- Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
- Oct 20, 2026, 20:45 UTC 13 services reported incidents within the hour
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- Sep 11, 2026, 13:38 UTC 22 services reported incidents within the hour
- Sep 3, 2026, 14:45 UTC 20 services reported incidents within the hour
Other education services
- Up ams 100% · 90 d
- Up APA 100% · 90 d
- Up APS Physics 100% · 90 d
- Up ASU 100% · 90 d
- Up Auth 100% · 90 d
- Up BrainPOP 100% · 90 d
- Up CK-12 Foundation 100% · 90 d
- Up ClassLink 100% · 90 d
FAQ
- Is Instructure down right now?
- At our last check Instructure's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Instructure go down?
- Instructure reported 32 incidents in the last 90 days (4 major or critical), with 611 minutes of major outage: 99.53% uptime.
- When was the last Instructure outage?
- The latest reported incident started on Oct 26, 2026, 09:38 UTC: "Some users may be experiencing slow load times or errors when accessing New Quizzes", resolved after 2 h 31 min.
- How long do Instructure outages last?
- Half of Instructure's incidents in the last 90 days were resolved within 1 h 32 min.
Source: Instructure official status page · RSS of Instructure incidents · status badge for your site