No impact incident

UC Davis: ServiceNow Degradation

Affected: ServiceNow

Current status of UC Davis: Operational — live UC Davis status

Timeline

1. Oct 22, 2026, 18:11 UTC
   identified
   The ATR tool pages in ServiceNow will not be functional until a fix has been implemented and tested. Impact: ATR pages: atr_search, atr_nam_search_tool and atr_quicksearch_tool will be in a broken state until a fix for the supporting services have been implemented. ---------------------------- IT Express Service Desk [email protected] 530.754.HELP (4357)
2. Oct 22, 2026, 20:10 UTC
   resolved
   This incident has been resolved.

Updates as published by UC Davis (original).