Minor incident

Instructure: Some users may be experiencing slow load times or errors when previewing files in Canvas

Oct 22, 2026, 09:43 UTC

started

10:19 UTC

resolved

36 min

duration

Affected: Canvas LMS, eu-west-1

Current status of Instructure: Operational — live Instructure status

Timeline

Oct 22, 2026, 09:43 UTC
investigating
We are currently investigating this issue.
Oct 22, 2026, 10:13 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 22, 2026, 10:19 UTC
resolved
This incident has been resolved.

Updates as published by Instructure (original).

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