Minor incident

Infobip: Pakistan - Customer Portal Services Degradation

Affected: Pakistan, Pakistan

Current status of Infobip: Operational — live Infobip status

Timeline

1. Nov 7, 2026, 00:17 UTC
   investigating
   We are currently experiencing degradation of our Customer Portal Login Service hosted on Pakistan data center. You may experience issues trying to login into Customer Portal. Other data centers remain unaffected. Our dedicated team is already investigating the issue and more updates will follow.
2. Nov 7, 2026, 00:51 UTC
   identified
   Root cause of the issue was identified and team is actively working on a fix implementation.
3. Nov 7, 2026, 01:23 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Nov 7, 2026, 05:08 UTC
   resolved
   The issue has been successfully resolved and the Customer Portal login service is once again fully operational. Start (UTC): 06 November 2026 23:10 End (UTC): 07 November 2026 04:40 Impact: Customer Portal Login Service hosted on Pakistan data center

Updates as published by Infobip (original).