Major incident
Otter.ai: Meeting notetakers are not joining meetings
Nov 7, 2026, 00:09 UTC
started
02:47 UTC
resolved
2 h 38 min
duration
Current status of Otter.ai: Operational — live Otter.ai status
Timeline
- Nov 7, 2026, 00:09 UTCinvestigatingWe're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.
- Nov 7, 2026, 01:04 UTCmonitoringThe issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up. We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.
- Nov 7, 2026, 02:47 UTCresolvedOtter systems have been fully restored.
Updates as published by Otter.ai.
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More Otter.ai incidents
- October 29, 2026 Sitewide outage
- October 26, 2026 Delay in speaker tagging and processing
- September 15, 2026 Sitewide outage
- September 7, 2026 Issues joining Microsoft Teams meetings
- August 28, 2026 Email Delivery Outage
- August 27, 2026 Delayed Summary and Speaker tagging