Major incident

Otter.ai: Meeting notetakers are not joining meetings

Nov 7, 2026, 00:09 UTC
started
02:47 UTC
resolved
2 h 38 min
duration

Current status of Otter.ai: Operational — live Otter.ai status

Timeline

  1. Nov 7, 2026, 00:09 UTC
    investigating
    We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.
  2. Nov 7, 2026, 01:04 UTC
    monitoring
    The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up. We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.
  3. Nov 7, 2026, 02:47 UTC
    resolved
    Otter systems have been fully restored.

Updates as published by Otter.ai.

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