Major incident

CustomerIO: Customers are Unable to add new Email Sending Domains

Nov 6, 2026, 23:53 UTC

started

00:24 UTC

resolved November 7, 2026

31 min

duration

Affected: Management Interface

Current status of CustomerIO: Operational — live CustomerIO status

Timeline

Nov 6, 2026, 23:53 UTC
investigating
We are currently investigating this issue.
Nov 7, 2026, 00:03 UTC
identified
We have identified the issue and are working to resolve the matter.
Nov 7, 2026, 00:24 UTC
resolved
This incident has been resolved.

Updates as published by CustomerIO (original).

GoDaddy 00:47 UTC · Website Security Degraded
Segment 00:46 UTC · Intermittent failures scheduling warehouse jobs and processing Profile Syncs
Mercado Pago 00:41 UTC · ALL SITES - Delay in IPN Payments notifications
Lightspeed 00:34 UTC · X-Series Inventory update delays
Sigma Computing 00:21 UTC · Degraded performance in AWS US-WEST-2 hosted organizations
Lovable 00:18 UTC · Degraded Lovable Cloud project creation
Infobip 00:17 UTC · Pakistan - Customer Portal Services Degradation
Otter.ai 00:09 UTC · Meeting notetakers are not joining meetings
WatchGuard Technologies 00:09 UTC · 2026-11-06 - AMER - Report data unavailable
Oracle NetSuite Service 00:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjQ2NTA1Mzc0MjExfQo=
Bubble 00:00 UTC · AI Services disabled
Supabase 23:49 UTC · Increased Errors with Project Lifecycle Operations in US-West-2
Snowflake 23:32 UTC · INC20000336
Cordial 23:21 UTC · AWS Service Impact, USW2
Redtail Technology 23:15 UTC · Redtail Emails to Microsoft-Hosted Addresses May Be Undeliverable