Minor incident

WatchGuard Technologies: 2026-11-06 - AMER - Report data unavailable

Nov 7, 2026, 00:09 UTC

started

01:14 UTC

resolved

1 h 05 min

duration

Affected: Dashboards and Reports:::AMER

Current status of WatchGuard Technologies: Operational — live WatchGuard Technologies status

Timeline

Nov 7, 2026, 00:09 UTC
investigating
At approximately 10:30 PM UTC, the services responsible for generating Firebox reports have stopped processing data in the Americas region. As a result, data in Firebox reports is unavailable from 10:30 PM UTC forward. Data from before 11:30 PM UTC is unaffected. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in 3 hours, if not sooner.
Nov 7, 2026, 00:31 UTC
monitoring
The services responsible for generating Firebox reports have recovered and are now operational. Our team is actively monitoring the service health as it catches up on processing the missing report data. While the services are catching up, customers may notice missing data in their Firebox reports. We'll post our next update in 3 hours, if not sooner.
Nov 7, 2026, 01:14 UTC
resolved
The services responsible for generating Firebox reports have fully recovered and this incident is now resolved. We apologize for any impact this may have had on you or your customers.

Updates as published by WatchGuard Technologies (original).

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