Minor incident

Shopify: Some merchants encountering error messages within their admins or on checkout pages

Nov 7, 2026, 01:02 UTC

started

01:40 UTC

resolved

38 min

duration

Affected: Admin, Checkout, Storefront, Point of Sale

Current status of Shopify: Operational — live Shopify status

Timeline

Nov 7, 2026, 01:02 UTC
investigating
Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.
Nov 7, 2026, 01:15 UTC
identified
We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.
Nov 7, 2026, 01:21 UTC
monitoring
This issue has been resolved and is being monitored.
Nov 7, 2026, 01:40 UTC
resolved
Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Updates as published by Shopify (original).

Qualys 01:53 UTC · US Platform 1, US Platform 4 : Delay in Data Reflection in UI (IM-12970)
DoorDash 01:34 UTC · drive webhooks degraded
Yext 01:14 UTC · Increased API Errors and Degraded Customer Portal Functionality — US
GoDaddy 00:47 UTC · Website Security Degraded
Segment 00:46 UTC · Intermittent failures scheduling warehouse jobs and processing Profile Syncs
Mercado Pago 00:41 UTC · ALL SITES - Delay in IPN Payments notifications
Lightspeed 00:34 UTC · X-Series Inventory update delays
Sigma Computing 00:21 UTC · Degraded performance in AWS US-WEST-2 hosted organizations
Lovable 00:18 UTC · Degraded Lovable Cloud project creation
Infobip 00:17 UTC · Pakistan - Customer Portal Services Degradation
Otter.ai 00:09 UTC · Meeting notetakers are not joining meetings
WatchGuard Technologies 00:09 UTC · 2026-11-06 - AMER - Report data unavailable