Minor incident

Worldpay: INC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps.

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

1. Nov 5, 2026, 20:46 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Nov 5, 2026, 21:10 UTC
   identified
   A third-party is working to resolve an internal issue and restore service. Worldpay is continuing to monitor the environment status for recovery.
3. Nov 5, 2026, 21:59 UTC
   identified
   Third-party technical resources have identified the issue and are working with their partner to resolve. All Worldpay systems are operating normally; Worldpay is continuing to monitor the environment for recovery.
4. Nov 5, 2026, 22:57 UTC
   identified
   Third-party technical resources have identified the issue and are continuing to work with their partner to restore service. All Worldpay systems are operating normally. Next update will be at 21:00 ET or sooner if the situation changes.
5. Nov 6, 2026, 01:52 UTC
   identified
   Third-party technical resources have identified the issue and are continuing to work with their partner to restore service. All Worldpay systems are operating normally. Next update will be at 01:00 ET, 06-Nov-2026 or sooner if the situation changes.
6. Nov 6, 2026, 08:33 UTC
   identified
   Third-party technical resources are continuing to work with their partner to restore service. All Worldpay systems are operating as designed, with ongoing monitoring to confirm recovery.
7. Nov 6, 2026, 09:59 UTC
   resolved
   We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.

Updates as published by Worldpay (original).