Minor incident

Twilio: SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France

Nov 5, 2026, 20:25 UTC
started
01:17 UTC
resolved November 6, 2026
4 h 51 min
duration

Affected: SMS, Europe

Current status of Twilio: Minor issues — live Twilio status

Timeline

  1. Nov 5, 2026, 20:25 UTC
    investigating
    Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Nov 5, 2026, 20:28 UTC
    identified
    Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Nov 5, 2026, 21:29 UTC
    identified
    Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Nov 5, 2026, 23:30 UTC
    monitoring
    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Nov 6, 2026, 01:17 UTC
    resolved
    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Lycamobile network subscribers in France is operating normally.

Updates as published by Twilio (original).

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This was part of a wider event: 37 services reported incidents within the hour.

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