Minor incident

Blackbaud: Active Issue Alert – Altru - #000700586

Nov 2, 2026, 15:10 UTC

started

21:29 UTC

resolved

6 h 19 min

duration

Affected: Blackbaud Altru®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Nov 2, 2026, 15:10 UTC
identified
We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Nov 2, 2026, 15:36 UTC
monitoring
We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates.
Nov 2, 2026, 21:29 UTC
resolved
This incident has been resolved.

Updates as published by Blackbaud (original).

This was part of a wider event: 24 services reported incidents within the hour.

Grafana Cloud 16:04 UTC · Grafana Cloud: k6 timeouts
Livestorm 16:03 UTC · Potential Interruption to Attendance Analytics
Chainalysis 15:50 UTC · Security-related maintenance work
Daxko 15:44 UTC · Club Automation - Intermittent Slowness on Club Sites
Telnyx 15:36 UTC · Messaging API Latency
Twilio 15:32 UTC · SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria
Omnissa Workspace ONE 15:21 UTC · Workspace ONE UEM: DE01 - Availability issues / Germany (Partial Region)
Sentry 15:20 UTC · Sentry dashboard is down
Contentful 15:18 UTC · Optimization Agent shows elevated error rate
Frontline Education Public 15:13 UTC · Mobile App Access Issue
UND University IT Systems 15:09 UTC · Service Disruption: Employee Self-Service
Screencastify 15:09 UTC · Subscription and Billing Updates Delayed
WiscNet 15:06 UTC · [2310856] Benton School District - Down
PowerSchool Products 14:56 UTC · Performance Matters OLA Secure - SSO Access Issue
Paysafe 14:53 UTC · Service Disruption - PagoEfectivo