Major incident

imgix: Increased errors for new render requests (Rendering & Legacy video APIs)

Affected: Rendering Infrastructure

Current status of imgix: Operational — live imgix status

Timeline

1. Jun 4, 2026, 14:44 UTC
   investigating
   We are currently investigating increased 5xx errors for new image and legacy video render requests.
2. Jun 4, 2026, 14:52 UTC
   identified
   We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.
3. Jun 4, 2026, 15:45 UTC
   identified
   We are seeing a large reduction in error rates. We will continue to monitor for updates.
4. Jun 4, 2026, 16:00 UTC
   monitoring
   Error rates have subsided to normal levels. We will continue to monitor for updates.
5. Jun 4, 2026, 16:54 UTC
   resolved
   This incident has been resolved.

Updates as published by imgix (original).