Major incident

Highspot: Performance issues in AMERICAS2 Data Center

Jun 29, 2026, 16:17 UTC
started
17:29 UTC
resolved
1 h 12 min
duration

Affected: Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement

Current status of Highspot: Operational — live Highspot status

Timeline

  1. Jun 29, 2026, 16:17 UTC
    investigating
    We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 11AM PT
  2. Jun 29, 2026, 17:29 UTC
    resolved
    The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. Everything is fully operational again.

Updates as published by Highspot (original).

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