Minor incident

Clerk: Development instances only - Apple rejecting emails

Sep 28, 2026, 15:23 UTC
started
17:39 UTC
resolved October 19, 2026
21 days 2 h
duration

Current status of Clerk: Operational — live Clerk status

Timeline

  1. Sep 28, 2026, 15:23 UTC
    identified
    We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails ( ) or an email address from a non-Apple domain to test/send emails from your development instances.
  2. Oct 19, 2026, 17:39 UTC
    resolved
    Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displaying a warning message on sign in from development instance when apple emails are used to sign in and taking down this incident notification. We apologize for the inconvenience and genuinely hope that we hear back from Apple soon on this matter.

Updates as published by Clerk.

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This was part of a wider event: 51 services reported incidents within the hour.

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